PRIVACY POLICY
Effective Date: 19 November 2018 v.1
DESCRIPTION OF SERVICES
Fresh N’ Famous Foods Inc. (“We” or “Greenwich”) is the Personal Information Controller, as defined under Republic Act No. 10173 or the Data Privacy Act of 2012, responsible for ensuring the privacy of the personal information you provide using this delivery website.
As such Personal Information Controller, we process your personal information in accordance with the Data Privacy Act of 2012 and this Privacy Policy.
WHAT WE COLLECT
To fulfill your delivery orders, we shall collect the following information:
To be able to fulfill your orders, your name and contact information such as delivery address, email address and telephone number must be provided.
- Full Name
- Delivery address
- Email address
- Telephone Number/Cellphone Number
To be able to fulfill your orders, your name and contact information such as delivery address, email address and telephone number must be provided.
HOW WE COLLECT
Create Account /Register:
We collect this personal information once you register and create an account with us through this website or by signing up using your Facebook account. By registering and creating an account with us, you understand and agree that we shall use and keep records of your personal information in accordance with this Privacy Policy.
Order as Guest:
We do collect e-mail address, phone number and delivery address to fulfill your delivery order. If you do not register/create an account but place an order with us through this website, we do not keep your data.
Browsing:
If you simply browse through our website but without registering an account, we do not collect any of your personal information
WHAT WE DO WITH THE INFORMATION WE GATHER
We require this information for the following purposes: (i) primarily, to fulfill your delivery order; (ii) to understand your needs; (iii) to provide you with a better service, and (iv) internal record keeping, for the following reasons:
For purposes of this Privacy Policy, these purposes (other than the fulfillment of your delivery order), shall be referred to as “direct marketing purposes”.
We also share your information with our service providers, subsidiaries, affiliates and franchisees, to fulfill your order. From time to time, we may also share your personal information with our subsidiaries, affiliates, partners and franchisees for their use and processing in accordance with this Privacy Policy.
We will not sell, distribute or lease your personal information to third parties other than those stated above, unless we have your permission or are required by law to do so.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address and phone number which you have provided.
- From time to time, we may also use your information to contact you for market research purposes.
- We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
For purposes of this Privacy Policy, these purposes (other than the fulfillment of your delivery order), shall be referred to as “direct marketing purposes”.
We also share your information with our service providers, subsidiaries, affiliates and franchisees, to fulfill your order. From time to time, we may also share your personal information with our subsidiaries, affiliates, partners and franchisees for their use and processing in accordance with this Privacy Policy.
We will not sell, distribute or lease your personal information to third parties other than those stated above, unless we have your permission or are required by law to do so.
SECURITY STORAGE AND DISPOSAL
We are committed to ensuring that your information we collect, and store is secure. To prevent unauthorized access, processing or disclosure of your personal information, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the personal information we collect online such as but not limited to data encryption and access restrictions on our databases.
We store your personal information in our internal database, secured but may be accessed by our service providers, subsidiaries, affiliates and franchisees for delivery services. We retain your personal information as long as your account is active or as long as necessary to fulfill your delivery orders. If there is no activity within twelve months (12 months), we shall dispose of your personal information in accordance with the relevant privacy rules and our internal guidelines.
HOW WE USE COOKIES
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. If you however want to delete cookies from your browser or device, we suggest that you use the option to delete cookies and other site and plug-in data, including data stored on your device from your browser settings normally found in browsing history.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may however prevent you from taking full advantage of the website.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. If you however want to delete cookies from your browser or device, we suggest that you use the option to delete cookies and other site and plug-in data, including data stored on your device from your browser settings normally found in browsing history.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may however prevent you from taking full advantage of the website.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest as indicated below.
The only links outside Greenwich domain the customer can be directed to are Greenwich’s pages on social media:
Facebook – https://www.facebook.com/GreenwichPizza
Instagram – https://www.instagram.com/greenwichpizza/
Twitter – https://twitter.com/GreenwichPizza
YouTube - https://www.youtube.com/user/OfficialGreenwichPH
However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we will not be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Facebook – https://www.facebook.com/GreenwichPizza
Instagram – https://www.instagram.com/greenwichpizza/
Twitter – https://twitter.com/GreenwichPizza
YouTube - https://www.youtube.com/user/OfficialGreenwichPH
However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we will not be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
CONTROLLING YOUR PERSONAL INFORMATION
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on our website, it is bound by the “What we do with the information we gather” section. If you do not wish to receive any direct information or promotion, you may amend or request to opt out through our customer care email, [email protected]
If you believe that any information, we have is incorrect or incomplete, please write to or email us as soon as possible on the e-mail address stipulated above. We will promptly correct any reported incorrect information.
Whenever you are asked to fill in a form on our website, it is bound by the “What we do with the information we gather” section. If you do not wish to receive any direct information or promotion, you may amend or request to opt out through our customer care email, [email protected]
If you believe that any information, we have is incorrect or incomplete, please write to or email us as soon as possible on the e-mail address stipulated above. We will promptly correct any reported incorrect information.
UPDATING THIS PRIVACY POLICY
Whenever necessary, we may, from time to time, update and/or revise this Privacy Policy. We shall inform you of such update or revision by placing the date of the latest version on top of this Privacy Policy
INQUIRY ON THIS PRIVACY POLICY
If you have any questions regarding this Privacy Policy, or our use of your personal information, please contact us through:
The Data Protection Officer – Fresh N’ Famous Foods Inc. at [email protected]
14th Floor, Jollibee Plaza, F. Ortigas Jr. Road, Ortigas Center, Pasig City, Metro Manila, Philippines 1605
In order to for us to attend to your queries expeditiously, we prefer that inquiries be made via e-mail.
The Data Protection Officer – Fresh N’ Famous Foods Inc. at [email protected]
14th Floor, Jollibee Plaza, F. Ortigas Jr. Road, Ortigas Center, Pasig City, Metro Manila, Philippines 1605
In order to for us to attend to your queries expeditiously, we prefer that inquiries be made via e-mail.
LIST OF COOKIES WE COLLECT
The table below lists the cookies we collect and what information they store.
COOKIE DESCRIPTION
Facebook cookie:
This will be used for third party authentication via Facebook
Analytics cookie: A first party browser-based cookie allows the site to measure audience behavior. There is no personally identifiable information stored in these cookies.
Advertising cookies: These are third party cookies (example, Facebook, Google etc) from our partners to re-target advertisements in their respective platforms.
Analytics cookie: A first party browser-based cookie allows the site to measure audience behavior. There is no personally identifiable information stored in these cookies.
Advertising cookies: These are third party cookies (example, Facebook, Google etc) from our partners to re-target advertisements in their respective platforms.